Home / Support / FAQ
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1.Quick Guide of Using Amazon Echo to Smart Blinds Controller
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2.Quick Guide of Using Google Home to Smart Blinds Controller
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3.Can I use it with any type of chains?
Yes, you can . You can add the smart blinds chain controller to your existing window blinds with endless chain or cord.
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4.Is it possible to use any type , weight and size of shades?
Smart blinds chain controller support all horizontal blinds . Supported weight is up to 10kg , recommend shade size is : 8ft(2.5m)*12ft(3.5m)
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5.Which smartphones are compatible with smart blinds chain controller ?
Smart blinds chain controller is currently compatible with IOS and Android phones.
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6.What is the noise level for Smart Blinds Chain Controller ?
In normal operating conditions Smart Blinds Chain controller is raising your curtains at 45 db which is pretty quiet for a motor. Comparable to light traffic or refrigerator.
Also pls be sure to use suitable gear for the chain, and adjust its tension , make sure when that the chain is not too tight, this may sometimes raise the noise level.
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7.Can I connector Smart blinds chain controller with Amazon Alexa , google home ?
Yes, you can
• To wifi version , connector with Amazon Alexa, google home directly
• To remote version , connector with Amazon Alexa, google home, HomeKit ( Through HomeAssistant )via broadlink RM Pro+
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8.After the installation , can I move the blinds manually?
Unfortunately , this device is not available at the moment , but it is easy to take device out, then for manual.
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9.Can I control the "Smart blinds chain controller" on multiple phones?
Yes, one phones can control multi controller, and multi phones can also control one controller
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10.Is there a warranty?
Yes, we gladly provide technical support during one years from the day of the receiving the product.